Terms of Service

Last updated: March 23, 2026

1. Acceptance of Terms

By accessing or using the website www.metrologia.io (the "Website") and the Syntrixia® Agentic AI Analytics Platform (the "Platform"), operated by Metrologia®, LLC ("Metrologia," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Website or Platform.

2. Description of Services

Metrologia provides the Syntrixia® Agentic AI Analytics Platform, an enterprise-grade agentic AI platform for industrial equipment telemetry analytics. Our Services include:

  • TelemetryConnect™ AI — Equipment data ingestion and normalization
  • DataFabrica™ AI — Real-time pattern detection and anomaly identification
  • DataFabrica™ Data Lakehouse — Multi-tenant data mesh and governance
  • ModellusFabrica™ AI — Predictive maintenance and AI model lifecycle management

3. Use of the Website

You may use our Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Website or Platform
  • Introduce viruses, malware, or other harmful code
  • Scrape, crawl, or harvest data from the Website without written consent
  • Use the Website to compete with or reverse-engineer our Services

4. Intellectual Property

All content on this Website — including text, graphics, logos, trademarks, software, and design — is the property of Metrologia, LLC and is protected by United States and international intellectual property laws.

The following are trademarks of Metrologia, LLC:

  • Metrologia® — Registered trademark
  • Syntrixia® — Registered trademark
  • TelemetryConnect™ — Trademark
  • DataFabrica™ — Trademark
  • ModellusFabrica™ — Trademark
  • Agentic AI for Equipment Intelligence™ — Trademark (company slogan)

You may not use, reproduce, or distribute any content from this Website without our prior written permission.

5. Platform Subscription Terms

Access to the Syntrixia® Platform is governed by a separate Software License Agreement or Subscription Agreement executed between Metrologia and the subscribing organization. These Terms of Service apply to the public Website; Platform-specific terms are provided upon engagement.

6. Confidentiality

Any non-public information disclosed during product demonstrations, sales conversations, or pilot engagements is considered confidential. Both parties agree to protect such information and not disclose it to third parties without written consent.

7. Disclaimer of Warranties

The Website and all content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by law, Metrologia, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or Services, regardless of the theory of liability.

Our total liability for any claims arising from these Terms shall not exceed the amount you paid to Metrologia in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

9. Indemnification

You agree to indemnify and hold harmless Metrologia, LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Website or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Texas, United States of America, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Travis County, Texas.

11. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after modifications constitutes acceptance of the updated Terms.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Us

If you have questions about these Terms of Service, contact us at:

Metrologia®, LLC
Austin, TX, USA
legal@metrologia.io
www.metrologia.io