Privacy Policy

1. Introduction

Metrologia®, LLC ("Metrologia," "we," "us," or "our") operates the website www.metrologia.io and the Syntrixia® Agentic AI Analytics Platform (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email, company, industry, message)
• Request a product demo or schedule a consultation
• Subscribe to our communications
• Engage with our sales team

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns
• Referring website or search terms

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Schedule and conduct product demonstrations
• Improve our website and Services
• Send relevant communications about our products (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Third-party vendors who assist in operating our website and delivering our Services (e.g., email delivery, hosting), bound by confidentiality agreements
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure hosting infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to or restrict certain processing activities

To exercise any of these rights, contact us at privacy@metrologia.io.

8. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use third-party advertising or tracking cookies. Analytics, if implemented, will be privacy-respecting and anonymized.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Metrologia®, LLC
Austin, TX, USA
privacy@metrologia.io
www.metrologia.io